I placed an order for a slice o matic in October 2011.I never received a confirmation in my email inbox or my spam box about the order.
I assumed the order never went through because my credit card was not charged. I received a postcard in Novemebr stating that the slice o matic had been on back order and if I no longer wanted the item to sign and return the postcard within 30 days. I signed the postcard and returned it. On November 23 my credit card was charged $36.78 for the slice o matic, I contacted Telebrands after being on hold for 30 mins waiting for a customer service rep to answer.
He stated that the item had been shipped and I would need to wait and return it with the return number issued. How is that you have full knowledge of my credit card number to charge it, but you have no records of my information in the system as to when I placed the order? I will never order another product from the AS seen ON tv. Bed Bath and Beyond have all the products in store and there is no shipping and handling fee which is where they get you on these inexpensive products.
An item that is $19.99 turns out to be $36.78 by the time you add shipping and handling and tax.
at BBAB a $19.99 item is only $21.94 with tax which is a $14.84 savings.Telebrands is a complete rip off.